e-Statements are an electronic version of your account statements with the same information as your paper statement that can be viewed at any time.

Features and Benefits

  • Convenient, fast, secured and available 24/7
  • Safe and secured access (receive an e-mail message to let you know you’re your statements are ready to be viewed.)
  • No waiting for normal postage, statements are delivered directly to you via e-mail
  • Environmentally friendly
  • Reducing paper clutter

You can easily access your e-Statements through Firefighters Credit Union home page . 

Simply select ” View my e-Statements” from the Firefighteres Credit Union home page then follow the prompts.

If you ready to make a switch to e-statements please select “eStatment Request” then complete, ensuring that you sign the form, then return to us for processing.

Once you have sent us the form,  keep an eye on your email inbox for your one time password.

Once you have received a password, select the side panel image that says View my e-Statements, enter in your member number and the password you have been issued.

You’ll then be prompted to enter a new password. You are now set up to access and receive statements online.

Depending on your statement frequency, you will receive an email message as your specified contact method to let you know that your statements are ready to be viewed. You are then able to access your statement through our website by clicking on to the side panel image “View My e-Statements”, and then logging in using the password that you previously set up.

If you have any further queries please contact our staff on 03 8417 1777 or 1300 366 350.

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